Refund policy
Return & Refund Policy
At KARMAVO, every product is thoughtfully created with care and intention. We want you to have a peaceful and positive experience with every order.
Returns
Due to the handmade and personal nature of our products, we currently do not accept returns once an order has been delivered.
However, if your order arrives damaged, defective, or incorrect, we are happy to help.
Damaged or Incorrect Orders
If you receive a damaged or wrong item, please contact us within 48 hours of delivery with:
-
Your order number
-
Clear photos of the product and packaging
After verification, we will offer:
-
A replacement product
OR -
A refund/store credit (depending on the situation)
Refunds
Approved refunds will be processed to your original payment method within 5–7 business days.
Cancellation Policy
Orders can only be cancelled within 12 hours of placing the order.
Once your order has been processed or shipped, cancellations will not be possible.
Contact Us
For any support or questions, please contact us at:
Email: support@karmavo.com
Instagram: @karmavo
Thank you for supporting KARMAVO ✨